Manager of Strategy (Transportation)
VHA Home HealthCare (VHA) is one of the largest not-for-profit home care providers in Ontario. Our team is made up of close to 3,000 caring and committed professionals who love what they do. Our providers tell us: “Home care is where I can truly make a difference. There is such a sense of accomplishment from helping people live independently at home.” Our teams work together to provide high quality, client-centred care to those who need it most in their homes, schools, retirement homes and other community settings. Many of our team members manage their own schedules in the community and they say, “The freedom and flexibility can't be beat.” Providers form meaningful bonds with the clients and families they serve over time and are supported by a diverse regional team and beneficial home office programs. Team members tell us “I love the inclusive culture. I feel welcome and at home.”
View more comments from our clients and their family members.
Pay Range
Commensurate with Experience
Key Areas of Accountability
Reporting to the Senior Director of Strategy & Business Development, the Manager will be heavily involved in developing, implementing, evaluating and improving the daily operations of the Office Strategy Management (OSM) within the organization. This role will focus on co-designing and implementing tools and methodologies to monitor, evaluate and report on the execution of strategic initiatives in collaboration with senior leadership, while ensuring organization-wide alignment to VHA's purpose, priorities and guiding principles of our strategy plan 2025-2030. The incumbent will work with cross-functional teams across VHA (including frontline staff) to drive engagement and ensure successful strategy implementation, while proactively identifying strategic and project-related risks and corresponding mitigation strategies.
This role will enhance the reputation of its department and organization, consistent with VHA's vision, mission and core beliefs of services as well as building and supporting sustainable and productive public relations with clients and VHA staff and partners.
Required Qualification
Minimum 2+ years of strategic planning, execution and/or corporate portfolio management experience.
Minimum 2+ years in progressive, change leadership responsibilities, preferably in home and community health.
Relevant university degree (Masters preferred) in related health care discipline, Health Administration or Business Administration, preferred.
Proven expertise in project management principles and methodologies and experience developing and managing cross-functional teams on large-budget, cross-disciplinary and complex project portfolio by setting priorities, project and individual workplans, communicating values, strategies, expectations, and promoting an engaged and inclusive environment.
Excellent BI data analysis skills to provide strategic, evidence-based advice/recommendations to teams and leaders as appropriate, and identify errors in reports for large sets of data for a large organization.
Demonstrated self-directed ability to meet or exceed performance targets and key strategic deliverables.
Ability to coordinate and lead consultation/advisory meetings and committees related to strategic initiatives with relevant stakeholders, partners and consultants as appropriate.
Ability to build and maintain networks and partnerships by using negotiation, interpersonal, diplomatic, facilitation and consensus building skills.
Demonstrates effective communications and interpersonal skills to provide guidance to a team and advise partners and leaders.
Ability to think critically and act strategically, but also be willing to roll up the sleeves and put strategies and plans into motion.
Continuous improvement mindset, ready to challenge the status quo and drive new and improved ways of working.
Team player: demonstrated ability to collaborate with others to achieve results.
A high degree of personal ethics, integrity, and responsibility with an ability to deal with sensitive issues and safeguard confidential information.
Knowledge and experience in home care, hospital, and charitable community support sectors.
Proven ability to quickly earn the trust of sponsors and key stakeholders; mobilize and motivate teams; set direction and approach; resolve conflict; deliver tough messages with grace; execute with limited information and ambiguity.
Creates a mutually respectful, motivating, and supportive environment for open communication with colleagues.
Displays a professional, positive, results-oriented attitude and maintains enthusiasm.
Excellent verbal and written communication skills, including public speaking/presentations.
Solid influencing skills.
Navigate complex stakeholder landscapes with finesse, ensuring alignment with our core values.
Excellent organizational skills and attention to both detail and the “big picture”.
Ability to work effectively with little or no supervision, minimal direction, and frequent interruptions.
Provide project leadership and manage human and financial resources as appropriate to facilitate the achievement of the OSM objectives.
Develop and recommend evidence-based program or service delivery options, and best operational practices and standards, to better achieve VHA's strategy plan.
Demonstrated client-centered and customer-focused philosophy.
A clear commitment to equity, diversity, inclusion and anti-racism.
Expert proficiency in computer literacy, including Microsoft Office applications (Excel, Powerpoint, Word); commonly used virtual platforms and tools in healthcare (Zoom, Outlook, MS Teams, Mural).
Flexibility to travel occasionally.
What makes VHA's compensation unique?
Benefits and pension plan for permanent eligible employees
Compensation for education and professional development
VHA is a leading learning organization so we can provide you with comprehensive orientation and training at the start and throughout your career
Mentorship and peer support
Career development opportunities
Employee and family assistance program
Wellness resources
Perks & discounts
Staff & service provider events
Accommodation and VHA's commitment to DEI
At VHA Home HealthCare (VHA), we passionately strive to uphold our commitments to being an Equal Opportunity Employer. We champion inclusion and diversity in all parts of our organization and are strong believers that a diverse workforce is key to the ongoing and future success of VHA. We aim to review all applicants with fair and unbiased recruitment practices where opportunities are presented based on merits, skills, and experience. VHA is committed to providing reasonable accommodation and our services are accessible and sensitive to the needs of diverse groups. If you require any accommodation, please let us know in advance as we are happy to comply.
How to Apply?
Our online application should take about 5 to 10 minutes to complete.
VHA is accredited with Exemplary Standing by Accreditation Canada; an RNAO Best Practice Spotlight Organization designate; and a founding member agency of United Way Greater Toronto.
Thank you to everyone who applies. We will review applications as they are received. We'll only be contacting those selected for further discussion.
In every role and at every level, we lead with purpose, build bonds that matter, and we're passionate about providing spectacular care.
