Job Purpose: This position is responsible to support the sales representatives with administrative duties.
Essential Duties and Responsibilities: Entering and tracking all project orders Salesforce OLI Order Entry Communicate with CMs Strategic Alignment Tracking Assisting with Concur reports, entering on rep's behalf. Working in OLI for customer reports, RoofTec quotes, Grainger proposals, etc. Requesting Tremcare Quotes Submitting GC Requests Forms for team Pulling OLI reports for customers/reps Creating Material Lists in Salesforce for Reps/Contractors Requesting pricing for warranty renewals/extensions, Tremcare, P&Rs Entering and tracking all project orders Salesforce OLI Order Entry Communicate with CMs Strategic Alignment Tracking Assisting with Concur reports, entering on rep's behalf. Working in OLI for customer reports, RoofTec quotes, Grainger proposals, etc. Requesting Tremcare Quotes Submitting GC Requests Forms for team Pulling OLI reports for customers/reps Creating Material Lists in Salesforce for Reps/Contractors Requesting pricing for warranty renewals/extensions, Tremcare, P&Rs Using Power Apps for P&R Requests Training reps on Power Apps Submitting documents for contracts, insurance requests, etc. Ordering supplies, samples Tracking of all project progress/product estimates in Salesforce Working with reps to enter all YE/Quarterly Estimates Tracking all drops/new contacts/meetings/roof inspections for SRTs Building OMNIA Project Manuals Completing any other paperwork as needed Develop relationships with contractors and customers Attend project/customer meetings as needed (Pre-cons, progress meetings, etc.) Weekly WTC meetings for each rep (Running, taking notes, coordinating) Coordinating access and background checks as needed for secure sites, for both Tremco and WTC employees Managing communication between WTC techs and customers for Tremcare schedules and project schedules. Warranty Renewal/Extension Tracking/Submitting all paperwork Regional resource for whenever someone (Customer, WTC, Tremco, Contractor) has a question. Coordinate Customer seminars and tradeshows. Manage the event planning and logistics, and ensuring cost incurred are within approved budget. Assist Sales Support Manager on Tremco hosted Sales events within the region including events coordinating, logistics, venue selection, set-up, communications, coordination with identified keynote speakers. Attend and Represent Tremco at exhibits and tradeshows. Actively represent Tremco on industry committees and charity events as a volunteer Select and manage Charity Events including event planning, budget and expenditure management, vendor/supplier selection, recruiting and managing temporary staff, and event logistics. Provide financial documentation supporting proceeds for charity from the event Manage or contribute to special assignments and projects as required. Review operating practices and procedures and identify process improvements that can be implemented. Education and Experience: Associate's degree or diploma from college or technical school in Business Administration or Business Marketing Minimum Experience Required: 0-2 years Other Skills, Abilities and Qualifications: Superior written, oral and digital communication skills Ability to work with high energy, aggressive sales representatives and with detail-oriented office personnel Must have excellent communication and customer service skills, as well as experience dealing with a sales force on a daily basis Able to effectively communicate with field personnel at all levels Computer Literacy, E-mail, web, SAP, basic office suite experience Organizing, planning and prioritizing administrative business functions Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry