Best Buy Canada
Home Delivery Escalations Associate (Construction)
Empowered by passion, together we will enrich lives through technology.
We're HIRING for the Holidays
At Best Buy, we're a diverse team of forward-thinking team-players with the ability to make an impact; whose voices are heard, acknowledged, and inspire change. Our skills are nurtured, our well-being is supported, and our growth is encouraged. We are powered by passion: passion for our fields, our customers, and technology.
Home Delivery Escalations Associate
The Escalations Associate coordinates a solution with all internal departments and formulates a complaint response, in accordance with internal and external complaint handling procedures while demonstrating world-class customer service. This position has a direct impact on Best Buy brand reputation, so it is critical to ensure proper due diligence is followed in complaint handling while ensuring regulatory compliance. This role requires in depth information of all Best Buy's lines of business, as it related to appliance services, including but not limited to web order operations, in-store operations, Geek Squad Install Services, Geek Squad Warranty, Geek Squad Membership, Geek Squad Home Membership, and Reward Zone loyalty program.
as an Escalations Associate, you will:
What you'll bring to Best Buy:
What we proudly offer to you:
9200 Airport Road, Brampton, ON L6S 6G6